Why buy from us?

Fast & Reliable Shipping across Europe

• All orders are dispatched directly from QNAP’s European headquarters in Germany.
• Delivery time: 2–5 business days.
• Orders are shipped to the following countries:

• Austria
• Belgium
• Bulgaria
• Croatia
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Netherlands
• Norway
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland

• All orders to EU member countries are delivered directly without additional customs duties or clearance procedures.

Official QNAP Store

• Official online store operated directly by QNAP in Europe.
• All products are fulfilled from QNAP’s European headquarters in Germany.
• Supported by QNAP’s official warranty and European customer service standards.

Secure & Convenient Payment

• Supported payment methods: PayPal, Credit Card, giropay, Payone – Prepayment (Bank Transfer/ Vorkasse).
• Additional local payment options will be introduced soon for even more convenience.
• B2B customers outside Germany can enter a valid company VAT number in their address book to receive tax-free prices before payment.

Exclusive Offers & Early Access

• Transparent pricing directly from the manufacturer.
• New products available for pre-order — first launched in the EU on our official store.
• Regular promotions, bundle deals, and seasonal offers.
• Guaranteed product availability — even pre-ordered items will be delivered within 2–4 weeks if temporarily out of stock in Europe.

Easy 30-Day Returns

• You can return products within 30 days after receiving your order.
• Please use the provided UPS return label (available in your customer account).
• Refunds are issued after the returned goods are received and checked.
• Please note: shipping fees are not refundable.

Your Advantages at a Glance